Shipments and returns
Your pack shipment
The goods are dispatched 2 days after payment and are sent via free standard shipment, or DHL with tracking of the location of the parcel and shipment without a mandatory signature. When choosing the delivery via DHL, you will be charged extra for fast delivery. Before choosing the delivery method, please contact us. Regardless of the payment method you choose, you can track the status of your order online..
The cost of shipping DHL includes the cost of handling, packaging and postage. The processing costs are fixed, while the transportation costs may vary depending on the weight of the parcel. The dispatch of the goods will be our responsibility and we will take care of the safety of the goods and fragile goods!
Average delivery time, with simple shipping:
For U.S.A. - from 10 to 22 days.
For Europe - from 10 to 20 days.
For U.K. - from 20 to 40 days.
For Russia - from 10 to 60 days.
For Canada - from 30 to 60 days.
How to get the goods on time?
Always check the delivery time, to make sure that you can receive the order by the desired date. Average delivery time is from 3 days, up to 60 days in exceptional cases.
What if the order was not delivered by the guaranteed time?
You can apply for a refund and receive a refund of the full/partial (*Rule 1) cost of the goods. Contact us not later than 7 days after the expiration (60 days) of the delivery of the goods to begin the process of return.
Boxes are amply sized and your items are well-protected.