Shipping Terms

The goods are dispatched as quickly as possible: usually same business day, but in some rare cases up to 3 days following payment and are processed via standard shipping or DHL shipping carrier. Each parcel is assigned a tracking number, so the shipment status is continuously tracked at any order delivery stage.

Please contact us if you have any questions.

Shipping costs include the cost of handling, packaging and postage services. All processing rates are fixed, while the transportation costs may vary depending on the parcel's weight.

We take full responsibility for the dispatch of the goods and we will take care of the safety of all types of products, from confidential to fragile.

Standard Shipping average delivery time:

Romania, Europe and UK – 7-40 days.

USA – 4-22 days.

Canada – 7-40 days.

How do I get the goods on time?

Please check the delivery time to ensure that you can receive the order by the desired date. The average delivery time is from 7 days and up to 60 days in exceptional cases.

What to do if you didn’t receive your order in the guaranteed delivery window?

Please contact us right away! You will have a maximum of 15 days to initiate a refund in case your order was not delivered on time.

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